Effective Date : Aug 1, 2026

Privacy Policy

This Privacy Policy applies to all Point of Sale (POS) software products and related companion applications, including customer-facing display applications, developed and distributed by the Application publisher ("we", "our", or "us"), unless otherwise stated.

The Application is designed for retail businesses and provides features including sales transactions, inventory management, customer management, employee management, reporting, payment integration, and related retail operations.

By using the Application, you acknowledge the collection and processing of information as described in this Privacy Policy.

Information We Collect

The Application may access, collect, process, or transmit information necessary to provide retail point-of-sale services.

Depending on the features enabled by the business, this information may include:

  • Customer name
  • Customer phone number
  • Customer email address
  • Customer account information
  • Loyalty, rewards, store credit, and gift card information
  • Purchase and transaction history
  • Product and inventory information
  • Employee or cashier information
  • Store and register information
  • Device identification information
  • Sales reports and transaction records
  • Technical information required for communication between the Application and authorized servers

The specific information collected depends on how the Application is configured by the business using it.

How We Use Information

Information is used only for legitimate business purposes, including:

  • Processing sales, returns, exchanges, and refunds
  • Managing inventory
  • Managing customer accounts
  • Managing loyalty rewards and store credits
  • Printing receipts
  • Generating reports
  • Authenticating authorized employees
  • Synchronizing data with authorized servers
  • Providing customer support
  • Improving product reliability, stability, and security
  • Meeting applicable legal and accounting requirements

We do not sell personal information collected through the Application.

Payment Information

The Application may communicate with supported payment terminals or payment processing services to complete payment transactions.

Sensitive payment information, including full payment card numbers and card security codes (CVV/CVC), is processed by certified payment terminals and payment processors.

The Application is not designed to store full payment card numbers or card security codes.

The Application may store limited payment information necessary for business operations, including:

  • Payment method
  • Masked card number (when provided by the payment processor)
  • Authorization code
  • Transaction identifier
  • Reference number
  • Payment amount
  • Transaction status

This information is used solely for transaction history, reconciliation, voids, refunds, and customer service.

Data Storage and Transmission

Information processed by the Application may be securely transmitted between authorized devices and business servers.

Business data may be stored locally, on authorized servers, or with approved cloud service providers as required for normal business operations.

Reasonable administrative, technical, and organizational safeguards are used to protect information from unauthorized access, disclosure, alteration, or destruction.

Sharing of Information

Information may be shared only when necessary to operate the Application or provide requested services.

Examples include:

  • Payment processing providers
  • Cloud hosting providers
  • Technical support providers
  • Government authorities when required by law
  • Other service providers necessary for normal business operations

We do not sell, rent, or share personal information for advertising purposes.

Data Retention

Information is retained only for as long as necessary to:

  • Operate the business
  • Maintain transaction records
  • Comply with accounting requirements
  • Meet tax and legal obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce applicable agreements

Retention periods may vary depending on applicable laws and business requirements.

Customer Rights

Customers may request access to, correction of, or deletion of their personal information by contacting the business operating the Application.

Some information may need to be retained where required by law, accounting standards, fraud prevention requirements, or other legitimate business purposes.

Children's Privacy

The Application is intended solely for business use and is not directed toward children.

The Application is not designed to knowingly collect personal information from children for advertising or marketing purposes.

Security

We implement commercially reasonable technical and organizational security measures designed to protect information processed by the Application.

However, no electronic transmission or storage system can be guaranteed to be 100% secure.

Third-Party Services

The Application may communicate with third-party services necessary for business operations, including:

  • Payment processors
  • Printer services
  • Cloud hosting providers
  • Email services
  • SMS notification providers
  • Software update services

Each third-party service is governed by its own privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, business practices, legal requirements, or Application functionality.

The updated version will be posted on this page with a revised Effective Date.

Continued use of the Application after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or the Application, please contact us.
For questions regarding customer data collected by a retail store using the Application, please contact the respective business directly.

Website
https://www.team3.com

Email
brian@team3.com